Wrenhill

BT/Redwood //

Opportunity

BT and Redwood together prepare case studies of BT’s own client successes for
the entire BT group to use in a variety of different ways. However, the client
signoff process was actually proving a real problem in terms of the time it was
taking, causing case studies to take months to become available. The team
needed a system that could provide a very complicated level of workflow and
security in terms of who could see what content, how and when.

Action

Workflow is a major headache for most companies because it has to mirror the
business process and can often become too complex to be usable.
Because of this, we proposed a system that would logically split the case studies up into relevant sections and achieve signoff processes for each in tandem. Not only that, but it would provide areas for comment and change depending upon the position of that individual ensuring what they were allowed to see would be made available, what was considered inappropriate, they would not see.

Performance

Wrenhill were also asked to provide full management support and hosting for the
solution, which we were pleased to provide. The system was completely coded using
open-source components and the case studies madeavailable to business groups
within BT facilitating access to their success stories in a fraction of the time.
Wrenhill delivered the Extranet solution on time and budget.